Terms & Conditions

These Referral Program Terms and Conditions (hereafter referred to as "Referral Terms") set forth the terms and conditions for your participation in our referral program (the "Referral Program") and are hereby incorporated by reference into our Terms of Use. Capitalized terms not defined in these Referral Terms are defined in our Terms of Use.

Acceptance of these Referral Terms. By participating in the Caroo Referral Program in any way, you agree to be bound by these Referral Terms. If you do not agree to all of the terms and conditions of these Referral Terms, you may not participate in the Referral Program. We may revise these Referral Terms from time to time at our sole discretion, subject to applicable law. When we revise these Referral Terms, we will post the revised version on the Website. You are free to decide whether or not to accept a revised version of these Referral Terms, but accepting these Referral Terms, as revised, is required for you to continue participating in the Referral Program. If you do not agree to these Referral Terms or any revised version of these Referral Terms, your sole recourse is to terminate your participation in the Referral Program. Except as otherwise expressly stated by us, your participation in the Referral Program is subject to, and constitutes your acceptance of, the version of these Referral Terms in effect at the time of your participation in the Referral Program.

Qualified Referrals. A Qualified Referral occurs when:

i. The Referral Program Member (the “Member”) clicks the Referral Program link on the referral site and shares a Referral Program Link with a person, the Referral.

ii. If the Referral uses that link and follows the instructions shared by the Member and becomes a Caroo Customer ordering more than $250 of product through a sales representative, they will then be a Qualified Referral. 

iii. The Member will receive a referral reward. When the Qualified Referral has (made a purchase/signed contract/used service for a certain period of time, etc.) the Member will receive a referral reward based on the Qualified Referral's order value as follows: 

  • $25 reward when Qualified Referral places a $250 - $500 order through a sales representative.

  • $50 reward when Qualified Referral places a $250 - $500 order through a sales representative.

  • $100 reward when Qualified Referral places a $250 - $500 order through a sales representative.

  • $200 reward when Qualified Referral places a $250 - $500 order through a sales representative.

Restrictions and Limitations . We reserve the right to investigate any suspicious or inappropriate activity relating to the Referral Program. Notwithstanding any provision of these Referral Terms, we are not obligated to pay any Referral Rewards if we determine, in our sole discretion, that (a) the Sign-Up Process completed by a Qualifying Referral is not a bona fide transaction, including, without limitation, if you use a Referral link to register for more than one account; or (b) you have engaged in any fraudulent or deceitful behavior in connection with the Referral Program, including, without limitation, if you, directly or indirectly, offer any person a financial or other incentive to complete the Sign-Up Process using your Referral Link or attempt to redirect traffic from, or divert Referral Rewards from, any other participant in the Referral Program. We reserve the right, in our sole discretion, to delay payment of any Referral Rewards while we investigate your participation in the Referral Program or any use of your Referral Links.

Termination or Suspension of Referral Program. You may stop participating in the Referral Program at any time by contacting us at hello@caroo.com and providing sufficient information for us to verify your identity. We may, in our sole discretion, suspend, limit, or terminate the Referral Program and terminate these Referral Terms and Conditions for any reason at any time. Upon termination of these Referral Terms, you must immediately cease all use of Referral Links, and Referral Rewards earned but unpaid as of the date of termination will remain payable, unless we terminate these Referral Terms for your breach of these Referral Terms or our Terms of Use. Provisions of these Referral Terms that, by their nature, should survive termination of these Referral Terms will survive termination of these Referral Terms.

Contact Us. If you have any questions, comments, or concerns regarding these Referral Terms or the Referral Program, please contact us at hello@caroo.com.